https://mercapoolcom.zendesk.com/hc/es 2026-06-09T14:17:02Z https://mercapoolcom.zendesk.com/hc/es/articles/27948290853788--Cu%C3%A1l-es-el-plazo-de-preparaci%C3%B3n-de-mi-pedido 2026-06-09T12:40:51Z https://mercapoolcom.zendesk.com/hc/es/articles/27948385244444--C%C3%B3mo-consultar-el-seguimiento-de-mi-env%C3%ADo 2026-06-05T07:38:41Z https://mercapoolcom.zendesk.com/hc/es/articles/27948444634780--C%C3%B3mo-obtener-una-copia-de-mi-factura 2026-06-05T07:40:53Z https://mercapoolcom.zendesk.com/hc/es/articles/27955739774492-He-realizado-el-pago-pero-no-he-recibido-confirmaci%C3%B3n 2026-06-05T12:07:23Z https://mercapoolcom.zendesk.com/hc/es/articles/27955937842972--Qu%C3%A9-documentaci%C3%B3n-necesito-para-tramitar-una-garant%C3%ADa 2026-06-09T14:07:01Z https://mercapoolcom.zendesk.com/hc/es/articles/27956250533404-He-recibido-un-producto-diferente-al-solicitado 2026-06-05T12:26:39Z https://mercapoolcom.zendesk.com/hc/es/articles/27956269817628--Necesita-modificar-los-datos-de-su-factura 2026-06-05T12:25:24Z https://mercapoolcom.zendesk.com/hc/es/articles/27956292407964-Mi-pedido-ha-llegado-da%C3%B1ado-por-el-transporte 2026-06-05T12:27:49Z https://mercapoolcom.zendesk.com/hc/es/articles/27956737819676-Mi-pedido-lleva-m%C3%A1s-tiempo-del-plazo-indicado-qu%C3%A9-ocurre 2026-06-05T12:44:35Z https://mercapoolcom.zendesk.com/hc/es/articles/27956759147676--Puedo-cancelar-mi-pedido 2026-06-05T12:43:40Z https://mercapoolcom.zendesk.com/hc/es/articles/27956816762524--C%C3%B3mo-solicitar-una-devoluci%C3%B3n 2026-06-09T14:02:05Z https://mercapoolcom.zendesk.com/hc/es/articles/28004565350044--Cu%C3%A1ndo-recibir%C3%A9-mi-reembolso 2026-06-09T14:05:04Z https://mercapoolcom.zendesk.com/hc/es/articles/28004607764892-He-recibido-un-producto-da%C3%B1ado-por-el-transporte 2026-06-08T08:56:43Z https://mercapoolcom.zendesk.com/hc/es/articles/28004665589148--Puedo-modificar-la-direcci%C3%B3n-de-entrega-de-mi-pedido 2026-06-08T08:57:50Z https://mercapoolcom.zendesk.com/hc/es/articles/28037029277340-Mi-pedido-aparece-enviado-pero-no-tengo-n%C3%BAmero-de-seguimiento 2026-06-09T13:58:01Z https://mercapoolcom.zendesk.com/hc/es/articles/28037084413980-DHL-indica-que-el-n%C3%BAmero-de-seguimiento-no-existe 2026-06-09T13:59:44Z https://mercapoolcom.zendesk.com/hc/es/articles/28037406441372--C%C3%B3mo-consultar-el-estado-de-mi-pedido 2026-06-09T13:50:23Z https://mercapoolcom.zendesk.com/hc/es/articles/28037536557724--Cu%C3%A1ndo-volver%C3%A1-a-estar-disponible-un-producto-agotado 2026-06-09T14:15:49Z https://mercapoolcom.zendesk.com/hc/es/articles/28038068909084-Mi-producto-ha-dejado-de-funcionar-durante-el-periodo-de-garant%C3%ADa 2026-06-09T14:10:47Z https://mercapoolcom.zendesk.com/hc/es/articles/28038503952412-Necesito-un-repuesto-para-mi-producto-C%C3%B3mo-puedo-solicitarlo 2026-06-09T14:12:55Z https://mercapoolcom.zendesk.com/hc/es/articles/28038772675356--C%C3%B3mo-identificar-la-referencia-de-una-pieza-o-repuesto 2026-06-09T14:14:23Z https://mercapoolcom.zendesk.com/hc/es/articles/28038953124636--No-encuentro-el-repuesto-que-necesito 2026-06-09T12:29:34Z https://mercapoolcom.zendesk.com/hc/es/articles/28039759938716--Qui%C3%A9n-asume-los-gastos-de-devoluci%C3%B3n 2026-06-09T14:03:38Z https://mercapoolcom.zendesk.com/hc/es/articles/28039913402524--C%C3%B3mo-preparar-un-producto-para-una-devoluci%C3%B3n 2026-06-09T12:59:19Z https://mercapoolcom.zendesk.com/hc/es/articles/28040013753116-Mi-producto-presenta-una-aver%C3%ADa-fuera-del-per%C3%ADodo-de-garant%C3%ADa 2026-06-09T13:02:01Z https://mercapoolcom.zendesk.com/hc/es/articles/28040087335964--C%C3%B3mo-solicitar-asistencia-t%C3%A9cnica-para-mi-producto 2026-06-09T13:04:52Z https://mercapoolcom.zendesk.com/hc/es/articles/28040203869084--Qu%C3%A9-significa-el-estado-de-mi-pedido 2026-06-09T13:53:11Z https://mercapoolcom.zendesk.com/hc/es/articles/28040436910364--Puedo-reservar-un-producto-que-est%C3%A1-agotado 2026-06-09T14:17:02Z https://mercapoolcom.zendesk.com/hc/es/articles/28040511416732--Por-qu%C3%A9-aparece-un-producto-disponible-pero-tiene-plazo-de-entrega 2026-06-09T13:17:38Z https://mercapoolcom.zendesk.com/hc/es/articles/28040631325724--Cu%C3%A1nto-tiempo-dura-la-garant%C3%ADa-de-mi-producto 2026-06-09T13:23:45Z https://mercapoolcom.zendesk.com/hc/es/articles/28040773921180--Qu%C3%A9-aver%C3%ADas-cubre-la-garant%C3%ADa 2026-06-09T14:09:11Z https://mercapoolcom.zendesk.com/hc/es/articles/28040890892316--Por-qu%C3%A9-todav%C3%ADa-no-he-recibido-respuesta-a-mi-consulta 2026-06-09T13:29:45Z https://mercapoolcom.zendesk.com/hc/es/articles/28041001851164--He-recibido-todos-los-productos-de-mi-pedido 2026-06-09T13:33:29Z https://mercapoolcom.zendesk.com/hc/es/articles/28041151076636--C%C3%B3mo-solicitar-informaci%C3%B3n-comercial-o-un-presupuesto 2026-06-09T13:38:22Z https://mercapoolcom.zendesk.com/hc/es/sections/27948087519260-Env%C3%ADos-y-seguimiento 2026-06-09T13:59:44Z https://mercapoolcom.zendesk.com/hc/es/sections/27948089890716-Solicitar-una-devoluci%C3%B3n 2026-06-09T14:03:38Z https://mercapoolcom.zendesk.com/hc/es/sections/27948091552412-Disponibilidad-y-stock 2026-06-09T14:17:02Z https://mercapoolcom.zendesk.com/hc/es/sections/27948093797020-Reembolsos 2026-06-09T14:05:04Z https://mercapoolcom.zendesk.com/hc/es/sections/27948099794588-Estado-del-pedido 2026-06-09T13:53:11Z https://mercapoolcom.zendesk.com/hc/es/sections/27948111996060-Tramitaci%C3%B3n-de-garant%C3%ADa 2026-06-09T14:09:11Z https://mercapoolcom.zendesk.com/hc/es/sections/27948138159900-Servicio-t%C3%A9cnico 2026-06-09T14:10:47Z https://mercapoolcom.zendesk.com/hc/es/sections/27956081241628-Gesti%C3%B3n-del-pedido 2026-06-09T13:38:22Z https://mercapoolcom.zendesk.com/hc/es/sections/27956110728220-Derecho-de-desistimiento 2026-06-09T14:02:05Z https://mercapoolcom.zendesk.com/hc/es/sections/27956126837532-Incidencias-de-entrega 2026-06-08T08:56:43Z https://mercapoolcom.zendesk.com/hc/es/sections/28038502257436-Repuestos-y-recambios 2026-06-09T14:14:23Z https://mercapoolcom.zendesk.com/hc/es/categories/27947955596188--Pedidos-y-env%C3%ADos 2026-06-09T14:17:02Z https://mercapoolcom.zendesk.com/hc/es/categories/27947985891228--Devoluciones 2026-06-09T14:05:04Z https://mercapoolcom.zendesk.com/hc/es/categories/27948007512348--Garant%C3%ADas-y-SAT 2026-06-09T14:14:23Z